While we also attempt to answer each and every comment that we receive, we have found it necessary to limit responses to specific correspondences that literally require a response. Be assured that we will respond in nearly every instance.  However, our response(s) to you will be made in writing. And just so you'll know a few of the reasons why, please consider the following:

• We are bombarded with hundreds, and sometimes thousands of emails each day (the record so far exceeds 22,000). As a result, we assume that you are bombarded with undesirable emails too. (We wouldn't wish this unfortunate phenomenon of the Internet off on anyone, either.)
• Occasionally, we might overlook or accidentally purge an important message because of all the 'junk mail' received.
• Typographical errors in the email addresses provided, all too frequently cause our responses to your electronic versions of correspondence to bounce. Wasting valuable time and you not receiving the response at all.
• We actually prefer to receive your comments through the mail. So that we can route your correspondence to the appropriate person within our organization, for a well thought out, and accurate response. (Besides, it gives the U. S. Post Office employees something to do.)

As such, please make your comments and inquiries in writing to the following address:

Thank you for your understanding and, for visiting us today.

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